5248 Zakon Road, Torrance, CA 90505
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A creative technologist, executive, and product leader with a passion for conceiving, building, and operating products and platforms.
In 2016, I was promoted to Senior Vice President, providing executive oversight over all DreamHost platforms and products, including:
Product -- Implementing centralized standards for product management, including personas, product strategy, roadmaps, and alignment across business units and product teams.
Technology -- Working with product groups and infrastructure teams to bring consistency to technology platforms, including private cloud, software systems, hardware, and operations/monitoring, in order to improve efficiency, agility, and performance, while reducing cost.
Business and Corporate Development -- Forge new business relationships and work with existing partners to accelerate DreamHost's business, create mutually benefitical initiatives, and field corporate development oppportunities.
Advocacy and Evangelism -- Act as the mouthpiece for DreamHost’s vision, mission, and strategy for analyst briefings, interviews with publications, partner communications, and other external communications. Be an internal champion for DreamHost’s mission, vision, and strategy, acting as a resource for employees to bring “big ideas” and to ask for clarification on product roadmap.
Acting as General Manager for the DreamHost Cloud Business Unit, owning every aspect of the business of DreamHost Cloud Services, including marketing, development, operations, profit and loss, and product management for:
DreamObjects -- DreamHost's cloud storage service, compatible with Amazon S3 and OpenStack Swift APIs. Built on the open source Ceph storage platform, DreamObjects manages several petabytes of storage for tens of thousands of customers.
DreamHost Cloud enabled DreamHost to access Enterprise customers for the first time in its history, including the acquisition of DreamHost's largest-ever customer by revenue.
After succesfully building high-scale, performant storage and compute clouds for customers, DreamHost started the process in 2016 of migrating its existing products and services to the DreamHost Cloud to achieve improved agility, reliability, and performance.
Introduced and implemented Product Management as a discipline to bring market-driven focus to DreamHost.
Product Process -- Designed and implemented a formalized Product Development Process, covering the discipline of Product from conception, to approval, through implementation.
Agile Tools -- Implemented agile project and product management tools, including Atlassian JIRA, to drive productivity and accountability through metrics and reporting.
DreamPress -- Oversaw the conception, creation, and launch of DreamHost's fastest growing product, DreamPress, a managed WordPress service providing a performance optimized, auto-scaling WordPress websites for thousands of customers worldwide.
Joined DreamHost, a leading independent web hosting and cloud services provider, to modernize the software development practice, increasing agility and throughput.
Agile Implementation -- Directed and installed agile software development methodologies, dividing the existing software development team into project-focused groups, increasing productivity, and installing metrics to track progess.
Project Management -- Spearheaded the creation of a Project Management discipline, including the training and installation of PMI certified project managers to drive coordination and execution.
Following ShootQ's acquisition, transitioned to oversee the creation of software products and platforms at Pictage, an industry leading eCommerce platform and photography lab for professional photographers.
ShootQ Migration -- Directed the migration of ShootQ and its supporting services to Pictage's private cloud, resulting in significant OpEx savings, and improved performance and reliability.
Atrium -- Conceived and directed the creation of Atrium, a centralized SaaS account management, billing, and authentication platform, enabling integration between ShootQ, existing Pictage products, and future products.
Pictage P3 -- Led the architecture, development, and operation of the successor to Pictage P3, an automated credit card payment processor. Included integrating P3 with ShootQ for to collect payments automatically on behalf of customers.
Nimbus -- Led the development and operation of a cloud-based Content Management System for photographers enabling the creation of beautiful, branded websits with integrated secure client portal, rich photo galleries, blog posts, and more.
Co-founded ShootQ, the first web-based studio management solution for professional photographers. Directed all product and technology activities, including:
Product Management -- worked with my co-founders and customers, field experts in professional photography, to create and execute a product roadmap designed to solve real business problems for customers through automation.
Software Engineering -- Using a PHP-based internal application as inspiration, architected and implemented a new cloud-based SaaS application in Python with a small team of engineers and Quality Assurance resources.
Operations -- Led the deployment, operations, and monitoring of the application and its supporting systems in an emerging IaaS cloud, leveraging automation, continuous delivery, and advanced monitoring techniques.
Through successful development, operations, and product planning, ShootQ acquired thousands of users, quickly growing to become the defacto standard for cloud-based studio management, culminating in its acquisition by Pictage, Inc. in July of 2010.
Directed small teams of programmers, quality assurance specialists, and technical writers in an agile development environment. During this time, I was in charge of teams working on a variety of projects.
HL7 Server -- an asynchronous network server for the Health Level 7 standard. Capable of receiving, sending, archiving, and transforming messages using configurable pipelines.
QuickChart / PowerChart Integration -- secure single-sign on integration with Cerner PowerChart, a third-party web application, utilizing C, C#, and encryption.
QuickChart / PACS -- integrated Optio Healthcare's flagship web application with a popular PACS medical imaging system, enabling secure access to MRI, CT, PET, and other medical images.
MedEx 2.0 -- a complete rewrite of Optio's "forms on demand" web application, utilizing Python, TurboGears, CSS, ExtJS, and SQLAlchemy.
In addition to work with Optio's healthcare business, I also had the opportunity to work with Optio's enterprise development teams, providing my web development expertise to the ProCentra project, and performing imaging technology research for Optio's Senior Team.
In 2006, I was also awarded Optio's Employee of the Year award.
In 2004, VertiSoft was acquired by Optio Software, where my work on the QuickRecord Suite continued:
QuickRecord Chart Completion -- medical record completion system, to assist medical records departments ensure that they comply with Joint Commission standards, written in C# and Python.
After concluding a six-year part-time relationship with VertiSoft, I started full-time in 2003. During this time, I played a pivotal role in designing and implementing version 4.0 of the QuickRecord Suite in Python and C#, including:
Intelligent Hub -- flexible patient information indexer, written in Python.
QuickDelivery -- document distribution system with print, fax, and network delivery, written in Python.
Graduated with Highest Honors
Concentrations in Human Computer Interaction and Databases
Cooperative Program participant
President, Delta Chi Fraternity
Elected to the Python Software Foundation in 2011 as a Fellow, recognizing contributions and impact on the Python langauage and community.
Pragmatic Marketing Professional -- Foundations, Focus, and Build
Agile Scrum Master
Agile Product Owner
Experience developing, deploying, and monitoring applications in modern cloud environments, including AWS, OpenStack, and PaaS providers.
Co-Founder and Board Member for Akanda, Inc., which was spun out of DreamHost after developing an open-source network virtualization project for OpenStack.
Contributor and active member of the OpenStack Cloud Platform.
Member and Gold Member Representative on the OpenStack Foundation.
Creator and contributor to the Pecan web application and API framework for Python, which is heavily used in OpenStack to drive its APIs.
Creator of the ActiveMapper plugin for SQLAlchemy and Elixir declarative database mapper project.
References are available on request.