Jonathan LaCour Like April 11, 2017 at 7:19 AM billypollina on Twitter: "A firsthand account from a passenger on board. It's worse than you think. @united #UnitedAirlines #OscarMunoz #NewUnitedAirlinesMottos Liked billypollina on Twitter: "A firsthand account from a passenger on board. It's worse than you think. @united #UnitedAirlines #OscarMunoz #NewUnitedAirlinesMottos