Jonathan LaCour Note October 27, 2017 at 9:27 AM Was able to get an iPhone X preorder in, but it took 10 minutes for the store to load. Result? 2-3 week wait. 🤷🏻♂️ Comments (20) MichaEVIL 🎃 via Twitter Similar experience here but I lucked out with 1-2 week wait. App Store didn’t work for me until 3:30, but got it ordered on web at 3:04am. Jonathan LaCour via Twitter Yeah, I suppose its not a big deal, but I am a annoyed that, as a Upgrade Program customer who pre-configured his order, I have a 3wk wait. MichaEVIL 🎃 via Twitter I’ve avoided the upgrade program because it felt a little janky. So many credit checks. Buy/sell felt easier. Can you upgrade on TMo online? MichaEVIL 🎃 via Twitter I think it’s garbage that you have to initiate upgrade program in-store on @TMobile , which feels like a ridiculous barrier. Jonathan LaCour via Twitter I'm sure I could, but I'm invested in the program at this point. It gets better every upgrade cycle, too. Jonathan LaCour via Twitter Agreed on that point. But, I think that's a @TMobile issue, not an @apple one. MichaEVIL 🎃 via Twitter Oh sorry, I meant can you order the upgrades within the program online for delivery? Or do you have to go in-store like when enrolling first T-Mobile Help via Twitter Hey Michael, can you send us a DM with the details? We definitely want to get to the bottom of this! *KittyG MichaEVIL 🎃 via Twitter Definitely correct. Jonathan LaCour via Twitter I ordered through the Apple Store App, they're shipping me a iPhone X, and I'll ship them my old 7 back. No store visit required this year! MichaEVIL 🎃 via Twitter No need to get to the bottom. Already there. You don’t let us enroll in Apple’s iPhone Upgrade Program online like other carriers. Lame. T-Mobile Help via Twitter Have you heard of T-Mobile's iPhone Upgrade Program? DM me for more info! t-mo.io/2yWlMxP *CourtneyWest MichaEVIL 🎃 via Twitter Ah, good! Maybe I’ll enroll next year, as I expect resale values to continue to drop. Release day units should be reserved for members... MichaEVIL 🎃 via Twitter ... since I imagine if you delivery date gets pushed back that it means your eligibility date for next year is pushed back too. Jonathan LaCour via Twitter Agree. It does, but you can prepay an extra payment to qualify, which is fine by me. MichaEVIL 🎃 via Twitter Well that solves that problem. Nice! Okay you might’ve sold me on it. MichaEVIL 🎃 via Twitter Yes, but if I have to put ~50% down, might as well just pay rest w/ Apple & be done. I’m well q’d, cust for >4 years, $430 down +tax is dumb Bradley Smith via Twitter The store only ever showed 2-3 weeks for me, from the moment it came back online. Others were “let in” earlier and got launch day. Jonathan LaCour via Twitter That's exactly what happened to me. Oh well! Process has been improving slightly each year, but I wish they'd prioritize Upgrade Plan ppl! Bradley Smith via Twitter Yeah. It was super smooth once the store was up. I think I checked out in 5 seconds. Also Posted To Twitter/X
Comments (20)
Similar experience here but I lucked out with 1-2 week wait. App Store didn’t work for me until 3:30, but got it ordered on web at 3:04am.
Yeah, I suppose its not a big deal, but I am a annoyed that, as a Upgrade Program customer who pre-configured his order, I have a 3wk wait.
I’ve avoided the upgrade program because it felt a little janky. So many credit checks. Buy/sell felt easier. Can you upgrade on TMo online?
I think it’s garbage that you have to initiate upgrade program in-store on @TMobile , which feels like a ridiculous barrier.
I'm sure I could, but I'm invested in the program at this point. It gets better every upgrade cycle, too.
Agreed on that point. But, I think that's a @TMobile issue, not an @apple one.
Oh sorry, I meant can you order the upgrades within the program online for delivery? Or do you have to go in-store like when enrolling first
Hey Michael, can you send us a DM with the details? We definitely want to get to the bottom of this! *KittyG
Definitely correct.
I ordered through the Apple Store App, they're shipping me a iPhone X, and I'll ship them my old 7 back. No store visit required this year!
No need to get to the bottom. Already there. You don’t let us enroll in Apple’s iPhone Upgrade Program online like other carriers. Lame.
Have you heard of T-Mobile's iPhone Upgrade Program? DM me for more info! t-mo.io/2yWlMxP *CourtneyWest
Ah, good! Maybe I’ll enroll next year, as I expect resale values to continue to drop. Release day units should be reserved for members...
... since I imagine if you delivery date gets pushed back that it means your eligibility date for next year is pushed back too.
Agree. It does, but you can prepay an extra payment to qualify, which is fine by me.
Well that solves that problem. Nice! Okay you might’ve sold me on it.
Yes, but if I have to put ~50% down, might as well just pay rest w/ Apple & be done. I’m well q’d, cust for >4 years, $430 down +tax is dumb
The store only ever showed 2-3 weeks for me, from the moment it came back online. Others were “let in” earlier and got launch day.
That's exactly what happened to me. Oh well! Process has been improving slightly each year, but I wish they'd prioritize Upgrade Plan ppl!
Yeah. It was super smooth once the store was up. I think I checked out in 5 seconds.